LOWER APP FAQ

Do I need to create an account before I can start scanning?

Yes, you will need to sign up with an account before you will be allowed to scan articles. We support signing up with your Google or Facebook account out of the box. You can also chose a different email address and sign up manually. However, if you chose to sign up with an email address you will need to verify your email with the first week.


How do I access my account?

You can access your account page by swiping to the right on the barcode scanning screen.

There you can access information about how many items you have scanned, how much you have saved. What were the last 5 scanned items and your favourite articles are that you saved to your favourites.


How do I access pricing information?

After creating an account you can swipe left to access the barcode scanning screen. This will be your initial screen moving forward. Lower will use your phone camera as a barcode scanner. Once Lower recognizes a barcode it will first look it up in the database for name and image. Second, it will check the nearest stores near you and ask you to confirm the location of scanning. Lower sorts the stores based on distance to your location. Please select the store you are in. After entering the offered price in the Price inputting screen Lower will do the comparison of prices for you.

You can select also that you are not at a store if you are testing the app from home.


What is My Flyer?

My Flyer is a collection of all your loved articles that you want Lower to keep an eye out for you. You can add articles to your favourites by clicking the ❤️ icon in the right top corner of each Analytics screen. Based on your radius you will see the cheapest prices of these articles around you. We have big plans with this feature. Hang on tight 😊 😎


Can I change the radius of scanned stores?

Yes. You can do so by visiting your Personal Account and accessing Settings in the top right header. After that you will find the 'Radius' setting. You have two options 1km, 5km, 10km or 20km. Based on this setting we will show you pricing information for each scanned article.


Which countries does Lower support?

We are a Canadian initiative and currently support price comparison in all regions of Canada.